FiLife - Your Financial Lifeline

Your Financial LifelineTM

In partnership with The Wall Street Journal
 
 

Question

Jaime Mejia-Mazuera
FiLifer
Votes-13
Views183

Jaime Mejia-Mazuera asked 6 months ago in Banking

Can anyone advice on how we should go about stopping Bank of America from stealing money from our accounts with a horrible overdraft policy?

Bank of America took out of my account close to $400 in overdrafts fees by rearranging my transactions in certain way from the biggest to the smallest regardless of the date of the transactions. they clear the biggest checks first, and when there is less funds in the account they clear several smaller transactions allowing them to charge as many overdrafts fees as possible. it is a horrible policy against all logic, and $400 in these times means a difference for any family. I dont think it is fair but the bank would not do anything to change the behavior. I closed the account and now I have a debt pending with them as my account was negative in like $200, because the took my money. i am furious

Last edited 6 months ago by Jaime Mejia-Mazuera

Was this question interesting?

Yes

(27)

No

(40)

Permalink | Abuse

FiLife Recommends

Answer Question
  • Share:

Best Answer

Best answer decided by votes.

Thomas Fisher, CFP®Napfa_small
Expert Partner
Reply

Wow! Without knowing the details it's hard to know whether this is a violation of the law, but you should definitely file a complaint through the Federal Reserve system. There is a consumer assistance page at http://www.federalreserveconsumerhelp.gov/complaintinfo.cfm?info=1.
Hope this helps!

Is this helpful?

Yes

(32)

No

(33)

Permalink | Abuse

5 Answers

Sort by:
Hank
FiLife Contributor

Hank responded 6 months ago

Reply

You've done the right thing by closing your account. The power of walking away is the biggest thing we have to hold over most banks.

Is this helpful?

Yes

(40)

No

(28)

Permalink | Abuse

3_large

Aaron Shaw replied 6 months ago

I like this comment. We fail to realize that this is how banks operate and can afford to stay open is if we enjoy their practices with handling our money. If you feel unsafe then leave, move your money to another depository system. However, now-a-days, banks are trying to survive and stay open so leaving might not be so easy.

BasicBanker
FiLifer
Reply

You have every right to be upset about losing that much money. Most banks have a policy to work with their clients on a 1st occurrence. Banks generally post items from largest to smallest as to prevent larger payments such as your mortgage or car payment from being returned. That leaves the smaller items causing fees in the account. If this carries over consecutive days it can cause seemingly endless fees. Some banks have a daily limit to the amount of fees they will charge, some apply them for every transaction that comes through. The only way to prevent fees is to communicate regularly with your account and have a back up such as overdraft with funds available to cover you. Hopefully your bank didn't report you to Chex Systems. If they did this could prevent you from being able to open an account at another institution. Hopefully this provides a little clarification. Good luck resolving the matter.

Is this helpful?

Yes

(42)

No

(37)

Permalink | Abuse

Jaimem_1244649641_large

Jaime Mejia-Mazuera replied 6 months ago

thanks. They didn't report yet i think. I already opened a new account in a new bank. But my account was closed with a negative balance so I guess they will come after me later. in general this is a legalized robbery. I just learned the banks are making 35.8 billion in overdraft fees, an this is actually higher than net income for most banks. This cant continue. banks are making money out of clients economic suffering. I don't know how to speak louder. I filed a complain at the OCC, but i am not sure that has any real result. thanks for the answer.

BasicBanker
FiLifer
Reply

Jaimem, so glad you were able to open a new account. Please follow-up with your previous bank. Most banks monitor new account holders for the first 90 days. If there are any updates to Chex Systems you new account may be closed. Talk with a manager in the collections department of your previous bank and see if they will negotiate a settlement with them. If you are reported to Chex, you will be on there for at least 5 years. It may also report to your credit report. I know want to make a point but don't let it ruin you credit history. Hopefully everything runs smooth with the new account.

Is this helpful?

Yes

(32)

No

(32)

Permalink | Abuse

Joe Doaks
Newcomer
Reply

This has happened to my best friend & it Distroyed her creadit rateing.
She now uses a "walmart money card" and is very happy with it.

Is this helpful?

Yes

(0)

No

(0)

Permalink | Abuse

FinancialPanther
Gold
Reply

That is terrible that this happened to you but everyone needs to read the fine print on the disclosure documents for their accounts.

Is this helpful?

Yes

(0)

No

(1)

Permalink | Abuse

Answer this Question

We want to get you real financial help as quickly as possible. To help us continually improve, please provide some feedback on your experience asking our experts your question:

The more information you can provide, the better answer our experts can give you. Tell us some more about your issue and we’ll try to give you a better answer.

Generic User Image

Ask a Question

140 characters

Tips

  • Be specific and clear.
  • Be courteous and thoughtful.
  • Share some details about your situation (age, relationship, etc)
Login, Join or login with   or

Ask a Question

140 characters

Personal Finance News

Receive our Personal Finance Newsletter

Stacker Poll of the Day

What age should you start your child's allowance?

Avg 8.4
 
Avg 8.4
 
533 responses

Top Members This Week

Kees deWit
Platinum

149

FiQ Points ?
GM
Silver

138

FiQ Points ?
Robert Schmansky, CFP®Napfa_small
Expert Partner

103

FiQ Points ?
jerrylee
Gold

91

FiQ Points ?

JLynn
Platinum

89

FiQ Points ?
Tonka Beans, CFA
FiLife Contributor

56

FiQ Points ?
Joseph Alfonso, CFP®
Expert Partner

49

FiQ Points ?
John M. Scherer, CFP®
Expert Partner

40

FiQ Points ?