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This answer is from Credit score dropped when it's not really my faults

Dean Binder
FiLife Contributor
Dean Binder said
2 months ago

Did the payments go through to Chase even though you had been dropped from the auto-pay. If you can document that you paid, then you have no worries. A certified,detailed letter to Chase, should do the trick. If that doesn't work you have a good legal case.

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