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Question

Alexandr Protsenko
FiLifer

Alexandr Protsenko asked about a year ago in Debit Cards

Platinum Check Card DEBIT

I tried to pay shot in a shop by the Platinum Check card of Debit of Visa, to pay shot it did not go out - on a check gave out information: " code of refuse 05 ", say be is a caress why did such happen and that it means ? Thank you.

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Alexandr Protsenko
FiLifer
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Thank you Dave.

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David R Hanson
FiLife Contributor
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We at FiLife do not have access to account information, or to error codes that are a function of specific products.

Please call the toll-free number on the back of your card and explain the situation. They should be able to either explain the error code, or direct you to someone who can. Best of luck getting this resolved quickly!

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