Amegy bank is a horrible place to bank! I have had nothing but problems with them, and anytime I try to call and resolve them, I'm met with hostility and rudeness. I had my credit card information stolen and the person made fraudulent charges onto my account, and they took FOUR MONTHS just to take the charged off! Not only that but they actually had the nerve to charge me overdraft fees because of the fraudulent charges! They refused to refund the overdraft fees until after the charges were checked out and confirmed, but as i said before it took 4 months for them to do this! Then at the end of the four months they still hadn't refunded the overdraft charges and told me that i had waited too long to request a refund for those charges! After sending emails and calling several more times and threatening to close my account they finally agreed to refund ONE of the overdraft fees, which took ANOTHER month for them to do. After that I had to wait to change my direct deposit out of that account so that I could close it and it ended up costing me again because then they charged me for an overdraft fee on a pending charge that never took place! They held a pending transaction for 3 days that never went through, and i had more than enough money in my account to cover it- so they actually charged an overdraft fee, THEN applied the amount of the purchase! If they hadn't charged an overdraft fee, then i wouldn't have been overdrawn on my account and would have been able to cover the purchase! (which was CANCELED so it wouldn't have gone through anyway!) They are completely unbelievable and as far as I am concerned they STOLE money from me, they are nothing more than thieves, take your hard earned money else where before its too late! They are only getting 1 star from because I cannot give a rating of zero.