Over the last four years the only consistent service I've recieved from Associated Bank is disappointment. I like to patronize locally based businesses, but tonight I am going online to explore my banking options globally, and make a long overdue bank change. In general the bank tellers are rude, the hours are limited, and the newly imposed 24 hour hold time on deposits is both archaic and borderline criminal. To top it all off Associated offers none of the checking with interest or online account updates, so many COMPETITORS are inticing me with. I've consulted a lawyer concerning Associated "courtesy" overdraft fee, considering they admitted to never sending a copy of the terms to my new and current address. The key to business is customer service, speed and fairness of policy, all of which this company sorely lacks. My next email will be to the Better Business Bureau, good luck with that.
p.s. You have spelled my last name wrong for four years despite my numerous attempts to correct it.
Sincerely,
Amanda T-r-e-n-b-e-t-h