Bank of America

Staff

good outfit, well managed. but the hike in ATM fees is killing me!

Staff

If I could give them a lower rating, I would. I have a Personal Line of Credit with BoA (not listed in the Products above) and have had it since 2006.

The account has been in good standing and I have utilized as much as 95% of it in the past. I have made regular (above minimum) monthly payments and the full balance is available.

I like to keep the line open in case I need money in an emergenc…y. However, when I called to check on it, I was told by customer service that while the account has a decline statement on it. The account has a 0 balance, has always been in good standing and my credit score has actually increased 40 points since opening the account.

BoA did not give a reason why they set the account to decline status.

What is the point in keeping a line of credit open if the provider won't allow you to access it.

I'll take my money and business elsewhere.
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they are fee hungry, terrible service, and people running the company the company have not left Charlotte, NC and seen the rest of the world

bofa arbitrarily closes one's accounts at the point where rewards are due to be paid.

and the fee to do ach xfers out is uncompetitve.

Staff

How I love, and hate, Bank of America. Oh let me count the ways:

I love them because:
1) ATMs abound
2) Their website is terrific: it's easy to pay bills and track accounts in one place
3) Customer service at branch offices is always great

The bank drives me mad because:
1) I move around a lot. Like Minhthe, I've run into trouble because the bank has not yet integrated all of its state syste…ms together.
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Staff

The only reason I do business with Bank of America is that they have ATMs everywhere. Aside from this advantage, I find the rest of their business subpar.

I originally opened my account with them on the West Coast. When I moved to the East Coast, they told me I happen to live in the three states where their systems aren't connected. Therefore, they cant provide the full service capability i…n any of their branches on the East Coast. Good thing I do most of my management online. At least their ATM machines work seamlessly for someone that came from one of their 'forbidden' states.

The one thing that annoys me most is their Fees. I get a fee slapped on me if I walk even slightly out of bounds. I then have to call and inquire about a new charge and negotiate with them to take it off. They usually do but c'mon!

If you want the convenience of ATMs everywhere and you self-manage your money online - BAC isnt so bad. But dont think twice about calling them. Their queue is long and they will slap you with a fee just for calling in.


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Staff

I bank at Bank of America mainly because of the "My Portfolio" function on their website. It's a convenient way to put all your accounts in one place, such as my investment brokerage account, credit cards, other bank accounts, frequent flyer accounts, 401k, and even my mortgage account. When I log into Bank of America's site, I can see everything in one place!
Other than their website, thei…r ATM locations are a big plus since Bank of America locations are just about everywhere throughout the US.
The only down side about them is their fees, which occasionally pop up in my accounts here and there.
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