Can someone out there please tell me why this bank is still one of the largest in the world. I don't understand how with the customer service and the I don't give a s--- attitude toward everyone. To big to fail. Bank of America has this country by the balls and I guess we can't do anything about it. Let's do the country a favor and let them try to survive like so many small business with out the help of the goverment and our free money. Words to remember the next time this happen and there will be a next time. Keep advertising BA you still can fool most people for now. Maybe one day the grap meter of the great people of this country will peg out and not only will we not take it any more we will not do business will these TO BIG TO FAIL banks and choose other smaller banks who still have the disire to help and build the local community. I hope we wake up soon and get on the path to making this great country what it should be, People caring about people and not Banks ripping us off and driving a wege between the haves and the have nots. How can this bank still be one of the largest in the world? Because of you. Change it.

Last edited 3 days ago by Frank

My husband and I did not choose Bank of America. Our mortagage was with countrywide. We were in a flood and are working on getting back in our house. As soon as our house is once again habitable, we will be refinancing with anyone that isn't Bank of America. We had our house elevated and received 1/2 the money up front and the rest at the end. It took three inspectors to understand that we needed ALL of our insurance money released to continue working on the house after the part covered by insurance was complete. It took months to get the money that was rightully ours. Then the more annoying part. Not once, but twice we have gotten nasty letters saying we are not up to date on our payments when in fact we are. Maybe it's just me, but I would like a lender that is capable of reading an account number and crediting that actual account with the payment rather than a different account. Twice this happened. Hello!!!!! Each time I am forced to spend at least a half hour in telephone hell trying tl get it straightened out. I would run, not walk away from Bank of America if I was looking for a loan.

i have been a Bank of America customer for the past 3 years and i love the convenience of having a branch almost every where i go, i also like the user friendly ATMs no need envelope to make a deposit and you can get a copy of every check deposited through them. Now here comes the bad, i do not like the fact that they do not have a free checking account, you need to keep a minimun balance to avoid a fee which is becoming a little annoying since I am losing money due to the fact that i do not make any interest on that balance and some times it is hard to keep a balance, for the reason down the road that is going to become a deal breaker.

We had some serious issues with B of A. The final straw when we decided to leave B of A was the incredible amounts of ID Theft they have sustained. Also, at the time, at the end of the day they ran all debits then credits, rather than by time frame throughout the day, causing us to incur many overdrafts. Even though the funds were in our account by the end of the day to cover the debits, due to the debits running first, we would still get overdraft charges. Also, due to sloppy calculations by tellers, we encountered other challenges with our account.

For us folks that are trying to do research on Bank Of AMERICA,could people that work for them quit writing reviews on how well you think you really are doing your worthless soon to be gone jobs!
Do not ever have a mortgage with BOA( I had no choice because of Countrywide),if they are the only ones you can get financing with,that should be your first clue.I have a question for all these "people" that think that BOA is so great then why in the F*** have they needed more bail out money then anybody else?(go to the CNN page)
As you can probably figure by now my opinion of them is below a star rating,try calling their customer service on a home loan...good luck with that.I don't ever want to hear that a buisness is to busy to help me,or the now famous "due to high call volume" excuse.Hey if you can't handle your "high" call volume take some of that money we gave you and hire some people that might really know how to answer a phone without disconnecting you to only call back and start over again(3 times this morning) and over an hour and a half wasted only to not even get the answer I was trying to get in the first place.Out of frustration went to my only BOA branch in Columbus,Ohio(Worthington Branch/home loan dis- service) to be told they no longer accept payments in person for god knows what new reason.What do all these people that are not even on the phone with anybody do all day? I counted 7 people sitting at desks looking like they all drank too much last night, and must have scared the the **** out of them or something.If I took care of my "customers" in any way close to any of this,I wouldn't have customers very long,I have been known to even jump in for my fellow workers when I sense a problem of any kind to try and solve.
Simple rule of buisnees when dealing with people that are angry,what can we do to solve this issue(no matter how big or small)and fix this now! Not take your name and number,not put you on hold(which really just angers people more) but to treat you as a valued customer no matter how big or small.
Now I don't need any smart a** remarks from people saying well if I worked for McDonalds or the like...you know who you are.To be honest I seem to get better customer service from them and most don't even speak english.
This is why money is best hid under your mattress,unless BOA drags out your home loan so long to try and forclose when all your trying to do is pay them,but they can't even tell you how much you owe....I feel better!
any one with legal experience feel free to contact me at this point I'll just let them sell or maybe have my day in court, sar6001@yahoo.com ,if I get tons of hate e-mail no problem if you have nothing better to do I will just foward it all to the Branch Manager and change my e-mail acct.
If your looking to hire someone with a long and true sales background, with customer driven results and awards.And you are looking for someone in the central Ohio area,feel free to contact me(no banks please) for a resume.

Last edited about a month ago by Salesperson1

I love BofA's new ATM machines. I am not an in-person banker so with the new ATMs I can deposit with the ATM and get the credit to my account until 7pm PST. When I deposit a check I get a scanned copy of it on the receipt and it is deposited into my account within 24 hours instead of 36 to 48 hours. I have closed two accounts at other banks because I now have much less hassle with BofA than the other two.

B of A Sucks they have falsely stated that we signed up for a modification process and withheld applying our payments because they stated that we were in the loan modification department it seems to me that they are trying to force our home to be put in foreclosure. our credit has been reported 60+ and when when I called them and let them know this as I "WORK IN THE MORTGAGE INDUSTRY" with another mortgage company the agents seem to get scared and just hang up homeowners beware Bank of Atrocities is doing some really shady business take your mortages to another bank!!!!!!!!!!!!! They Don't Care

The boa was good until this past week. I made a deposit in cash and got my receipt, all was good. Until in the mail about 4 days later they took my money out of my account and said I didn't make the deposit. How can that be??? I have my reciept and deposit ticket!
I can't get any where with the employees at the bank. I am not sure what to do. I guess I will talk to my lawyer and go to the local news channel.

TODAY I WAS TOLD BY MY B OF A BRANCH MANGER THAT HE WILL BE CLOSING MY REG, CHECKING ACCOUNT BECAUSE HE CLAIMS THAT I OVERUSE IT BY DEPOSITING TOO MUCH LOOSE CHANGE AND ITS COSTS THEM TOO MUCH MONEY. HE CLEARLY TOLD ME THAT WE ARE NOT MAKING ANY $$ FROM YOU AND NEED TO CLOSE YOUR ACCOUNT OR SWITCH YOU TO A BUSINESS ACCOUNT.. CAN THEY ACTUALLY DO THIS? I USE MY ACCOUNT FOR EVERYTHING FROM GAS TO GROCERIES.. I THINK BOA LOST ALL INTEREST IN CS AND NOW FOCUSES ON HOW TO GET MORE MONEY OUT OF YOU...

Sadly it reflects exactly how Bank of America treats its clients. I told the manager I wanted to close my account because Bank of America makes things harder to do than if I just didn't have a bank account with them. The manager told me I had to leave and she was going to call the police. When I said I have every right to close my account she called the police and had them escort me off the premises. I am still working with Bank of America to close the account, but it is not easy. They aren't letting me.

Last edited 4 months ago by a moderator