Bank of the West

I called Bank of the West Friday December 19th disputing two overdraft changes. After being hung-up on several times, I escalated the issue to Jack Devereaux the EVP over Colorado. He not only was completely rude but ends the call by telling me he would credit the $66 dollars but also cancel my account and hung-up on me. That evening my debit cards were canceled, my account was canceled and I l…ost online visibility to my balance and was unable to reconcile. I went to the bank to withdraw my money and they were completely vindictive in attitude letting me know I made the wrong VP mad and refused to give me my money. After I called the sheriffs department they finally allowed me to withdraw some of my money. This bank is run by vindictive executives and consumers do not have to tolerate it.
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I would not recommend this bank to anyone. They will charge you substantial NSF fees and if your account is stolen it is your word against them and it takes months to receive your money back. They are very difficult to work with.

I've had an account here before, but I transferred over to Bank of America. Bank of the West is horrible if you ask me. The website is extremely slow and unreliable when managing accounts online.

The overdraft fees are ridiculous, and I haven't found anything to avoid getting them from BofW.

Also, I've gotten very poor service from them on a number of occasions. Ranging from managers at the …bank lying to me, and tellers being extremely rude.
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Bank of the West is the worst bank I have ever had the misfortune of dealing with.
24 hour notice before you can pay off a loan?
Lien stamped on titles of boat,motor, and trailer, will only clear boat title...no experience pathetic......over a month has gone by, still not resolved, really P'd off

Bank of the west as a personal bank is far worse in customer service than ever before. They always charge overdraft fees the same morning you make a hefty deposit. I recomment no one use BOW as a personal bank.