The reviews below with 5 stars must be BB&T employess themselves! I only gave them 1 star because I couldnt give them zero stars. They bend you over and take $35 each time when its actually their fault. I dont understand how I deposit a check(the same check every two weeks that is), my receipt says I have been credited $100 of my deposit, I spend accordingly and you still charge me 3 NSF's. The amount that I am overdraft is $105. How can I be charged 3 NSF at $35 a pop and still be in the negative $105? Wouldnt I be more in the negative if I had really spent to much money? I go to the local branch and they tell me that I will never understand the system that they all go by because they have explained it to me already numerous times...that may be because it just simply doesnt make any damn sense. I call their customer service line 3 times(because the other 2 were rude and didnt "know what to tell you(me)," and they charge me $2! WOW...unreal. The info that the atm gives me is different from their(online rep) info. The days that I use my DEBIT card are different from when they say/post(This lady on the phone actually tried to tell me that I spent $144 dollars on a day when I didnt even leave my house!...hence me calling someone else and receiving a $2 charge) then they say that they wont reimburse me for the NSF charges because it wasnt a bank error...well who's error was it then?...my suggestion is to close your account, get a safe and keep cash!

Last edited 8 months ago by lovelygirl-79