I would definitely recommend cap one to a friend. I have used cap one for home equity and credit cards in the past. Here are my thoughts
- Good customer service despite what some of those other reviews have said
- Rates are good. The home equity rate I received was well below market average
- Help is available through great online tools or a call center that is always available.
Capital One has horrible customer service. Be careful not to get in any sticky situations with them because they will not contact you about it- nor, will they assist you. Also, they have very limited offers once you sigh on with them. And, if they offer you a "no-membership fee," make sure you keep the stub, or else, they will charge you one and ask for proof otherwise! Yikes!
I have a credit card from Capital One that I used to use as my main card. However, after leaving inactive for less than a year, they mailed me a letter telling me my account was being closed.
good variety of options in credit cards for people of all credit histories; competitive on rates
