Chase
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DOWN42.46
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With more than 3,000 branches, Chase is rapidly becoming one of the largest banks in the United States. Based in Chicago, Chase is the retail and commercial-banking operation of financial services conglomerate JPMorgan Chase. The company has locations from Illinois to Texas to New York. Chase features a large credit card lending unit as well as mortgage lending and auto loans. Banking products range from checking and savings accounts to online banking and bill pay.
As of September 2008, J.P. Morgan Chase was in the process of acquiring all banking operations of Washington Mutual.
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All Chase Products and Services (177)
Chase Reviews
I received two letters from chase bank saying here’s some checks with a limit of 10,800.00 use them to pay off your debt so I decided to use one of the checks at 0% interest to pay my debts after I deposited the check they sent me a letter saying they lowered my limit to 500.00 and now I am over the limit and bounced a check this is not right!!! I will not be victim of Chase Banks deceptive, and unfair business practices!
I don’t think this will look good in court Chase vs. Widow!
I am not the only one other Chase credit card users report that their cards are being unexpectedly canceled and or the terms are being contradictorily changed one day they send you a check and the next they cancel your card.
I AM CLOSING ALL MY ACCOUNTS WITH CHASE BANK. THE NEXT STEP IS PEOPLE VS CHASE BANK! And trust me after reading the comments of outraged customers online I have faith the People will win! Here‘s a just a few outraged customers there are many more.
http://banking.about.com/b/2009/07/14/watch-your-chase-credit-cards.htm
www.Ripoffreport.com
www.consumeraffairs.com
www.scam.com
Radoslav said 4 days ago
Chase is a horrible bank!!! I have been always paying everything on time so far. Never had a late payment. They just send me a check that i can transfer funds from my business account with no interest for a year. So I did write the check for 6000 to my checking account, which was like a benefit because of my good credit. Well on the very next morning they called me and said that they just reduce my personal credit cards because of no reason!!!!!!
Well i can just tell you guys DO NOT USE CHASE !!!!!!
Those guys sucks!!!!!!!!!!!!!!!!!!!!!!!!
jose3461 said 5 days ago
I'm not surprised Chase is doing this. They did this to me about 4 years ago. I had a balance higher than $10,000 and always paid my bill on time. The only thing that happened around the time they decided to raise my rate was a Refi which I was doing for the purpose of lowering down my monthly payment and to pay off all my credit cards. I guess they saw that coming and before they got the pay off balance raised my rates from 14 to 29. I called them and the usual response was to check my credit score. I knew exactly what my credit score was. If it was bad wells fargo wouldn't have approved my loan. I paid the entire balance and decided to call them again and asked them since I did not have a balance if they would consider lowering down my rates. The refused and I closed the account. Unfortunately, the same thing is happening again. This time I ended up with them after they took over Bank Of New York, but this is it for me. Currently researching my local bank and will move out my personal accounts, business accounts and any credit balance will just get paid off.
Jose
Wendy said 11 days ago
I have had several banks in my life, and have been fairly satisfied. I switched to Chase a few years ago because my mortgage was with them. I have come to realize that Chase is the most unethical and corrupt bank out there. They are thieves and preying on people especially in this difficult economy.
Last week I was out of town and used my debit card at a cafe at the hotel we were staying at. My account was low but I was getting paid in a couple days and have direct deposit. I had more than enough to cover the two small debits at the cafe. I knew this for sure because the cafe had a computer for customers to use so I checked my balance. There were no other pending transactions other than the two small transactions at the cafe I had put through. When I got home that evening, I checked my online banking again and noticed that there was another transaction pending from later in the day from the toll authority. Apparently my transponder on my car was low on tolls so the toll authority put through an automatic debit without any warning. My account did not have enough in it that day to cover the toll authority debit so I knew I would be charged one fee. The toll authority charge was listed after the two small cafe debits so the toll charge was the last debit of the day and the only one that would have caused an overdraft. I accepted the one fee and had no problem paying it. But after my payroll check was direct deposited, I noticed Chase had charged me 3 overdraft fees for a total of $105.00. I looked again at my online banking account and noticed that Chase had rearranged the order of the debits and put the toll authority debit before the two small cafe debits. This switch in order gave Chase the opportunity to hit me with 3 fees instead of the one. I was furious and I called their customer service department. I told them that I knew they had rearranged the sequence of the debits which maximized their fees against me and they ADMITTED TO IT. They said they can arrange them however they choose without regard for the order the debits actually came through. I could not believe what I was hearing. I asked to speak to her supervisor and was told the same thing, that basically they can do this, it is not illegal and to bad so sad. I am closing my account and moving to a credit union when I get my next paycheck. I called one bank, which is actually a bank I used a few years ago, and they asked me what bank I was leaving. I told them Chase and she laughed and said they have tons of exChase customers coming over. Do not use Chase, they are thieves. I am also writing my state government to find out if what Chase is doing is legal and if so why! The greed of this bank is unbelievable. Instead of another bank, I have decided to go with a credit union after hearing great things about them from other people.
Credit unions are not for profit so they don't have the billions for advertising like the big banks do so most people including myself did not really know the benefits of the credit unions. THEY AREN'T OUT TO STEAL THE HARD EARNED MONEY OF THE AMERICAN PUBLIC like the banks are.
Goldie replied 10 days ago
I wish we all can get together and let other people know how terrible Chase is. I can't believe they are still open.
Joe said 14 days ago
I applied for an auto loan refinance with Chase, and they flat out lied to me about items on my credit report as I had the report in front of me. I will take my business elsewhere. Thank you Chase. Myself and my employer are also sending our business elsewhere.
James said 14 days ago
HORRIBLE !!! RUN FROM THEM !!!
Once they acquired WAMU, they raised my APR to a ridiculous amount and closed my credit card.
By default their customer service threats their customers like SH**T .. i have called them 3 times, spoke with 3 different operators.
While not satisfied with the result of the conversation (they simply won't do any step towards helping you) I informed about my plan of closing all my accounts (i also have my checking and saving with them). The only response was "it's your decision" .. all 3 times ..
Basically they won't give a S about a customer
if there was -10 stars on this system I would definetly grade them -10 ..
RUN RUN RUN !!!
Maria Brodsky said 23 days ago
My experience with Chase started with them not releasing my savings money for my home purchase. They said because it was a special type of a Wamu account they needed special codes to release it!! Long story short...it took a week for me to get my savings when I was in the middle of purchasing a home! I'm not stupid...I know how the banking system works. This was an excuse for the bank to earn some interest money on MY savings!!
Every transaction I've made with the bank has been hell since Chase took over. They so don't care about their customers!! Just today for an example. I went to a branch to take money out because my debit card HAD TO get cancelled due to a duspute (Wamu used to send you a replacement card 1st then would cancel the other card). After waiting in line for a little while, I wanted to make sure my address was changed. Nope! Old address still in there! This is my 3rd request. I had checks sent to my new address, had a new debit card sent to the new address but somehow, in their database they have my old address. I ask the lady to change it again and unlike the previous tellers, she made me talk to a different guy to take care of it. I had to wait in line again to talk to him. What ever happened to making things convenient for a customer? After he changed my address I had asked him to change the address on my children's account. Nope! Can't be done without my 10 and 11 yearl old being there! Seriously?!?! I am their mother! I have the right to do as I wish with any of their accounts while they are minors!!!BTW...my children opened their savings accounts when the bank was still Wamu, through their schools. The schools and Wamu together were trying to help teach the kids to save!! A teller I spoke with at Chase once, had the audacity to say "I don't know why Wamu opened these stupid accounts". I just about lost it! These people are so unprofessional!! Can not wait until I can get my kids into the bank during branch hours to close their accounts!!! This bank turned into a big joke!!!
atin773 said 29 days ago
I called to inquire about a refinance loan with Chase and the mortgage consultant said she would not be able to provide me any mortgage rates until I provided her with my information. She did inform me there would be a $750 bank fee if I decide to refinance with Chase. Never did she say the fee was nonrefundable. Well in the process of her taking my information she did asked what credit card would I use to charge the bank $750 fee. I told her my Chase Mastercard and proceeded to give her the number. I did inform her I did not have $750 available right now and she said it was okay. After sending me the information regarding mortgage rate she went ahead and charge my mastercard $400 (cash advanced). Never did I authorize for such a transactions. I'm currently having Chase fraud investigate to look into the swindling of my funds from my account.
T.S. said 29 days ago
I AM SENDING OUT A WARNING: DO NOT USE CHASE – IF YOU HAVE THEM, LEAVE THEM. I was a very happy WaMu cc customer. Please note: I was a perfect customer – paid early, paid more than the minimum due…had a 5% interest rate. Chase took over and my interest rate jumped to 26%…? huh? I did nothing wrong. For no reason. THEN, I get a letter that they CLOSED my account…again, for no reason. In the meantime, I’m in the middle of buying a home and Chase is screwing with my credit when I’ve been a flawless cc holder. Lastly? I paid off the entire balance. Next thing I know? I get a statement with finance charges after I already paid my balance in FULL. I called them up – spoke to a supervisor – explained my overall experience — they could care less! They have ROBOTS that work at Chase. They wouldn’t reverse the finance charge, I asked to speak to someone higher and was told to write a letter. I threw up my hands and paid it today and it better finally be over!!! I do not trust Chase Bank – and neither should you!!!! They don't even deserve one star!
Allison said about a month ago
Chase has one of the worst customer service departments within the credit industry. They will raise your rates without notifying you, and then flat out lie to you when you call to discuss this with them. They also make it very difficult to close your account with them hoping in return that you will decide against it because of the lengths that you have to go to. I’ve closed my account and would not recommend them to anyone. Stay away from Chase.









