Fifth Third Bank

their think tanks or soft ware minipulations are so obviously aimed at stealing as much money from their customers as possible. it's almost as if they hover above you ready to pounce on the money you have entrusted them with. a deposited pay check held up so that checks going thru are not paid, creating a chain of overdrafts that basically destroy a person financially is unacseptable and groun…ds for devorce from this dispicable financial institution. terry in cincinnati
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I have an auto loan through Fifth Third, and I have to say that I have never seen a group of people so unhappy to get money from me on a monthly basis.
They demand up to 10 minutes of verification of who I am, and why I am calling them, on every call to their 800 #, despite me having account numbers, and just wanting to make a payment.
Then, they charge an extra 20$ to pay on the phone with a …check, every month. Yet they have no option to use a bank card, credit card or any other form of payment. Also, you can not access this information online, or pay online.
They have on two occasions, "lost" my payment. They deducted it from my account, but applied it to a "unknown" inactive account, then tried to charge me late fees for not paying my bill on time. Then tell me that I can set up automatic payment from my checking, yet still pay the fees. (As if I will fall for that.)
I have had to call on several occasions to make payments, and when upset with the level of service their call center provides, asked for a manager, and have been hung up on by their associates.
Overall, never been more of a pain in my ass to give someone money.
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A retched archaic company that doesn't care one bit about the customer. They don't provide any ability to recieve digital notifications of when there is a problem on your account so you end up going days and days accumulating their $6 overdraft fees. Who the hell doesn't provide those services these days? This is the information age - put the information at the hands of the customers so they… can effectively manage their finances!!! In the end they came out with $176 of charges for a simple oversight on my part that shouldn't have cost more than $33.
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I am suicidal. I cannot login to save my life. It shouldn't be so fucking hard. I use my Jeanie # and pin to no avail. I'm in China, and all I want is to get my statements. I've been at this for hours I'll never get back. Please help me at: louisegil2002@yahoo.com

WHAT A DRAG!! piece of shit bank.
OVERDRAFT HELL!

200$ in fees, no more, CANCELED ACCOUNT

I think it is ridiculous that they charge you overdraft fees on your pending charges. Biggest scam ever.

I was charged for 6 overdraft items and they returned two items, but I ended up with a daily balance of 1.07???!!!??? How can I have a positive daily balace but aquire over 300 dollars worth of fees from overdraft and returned items? Customer service treats me like I'm stupid for not having lots of money. Transactions are rearranged to MAXIMIZE their fee collection. Completely unfair, I'm shopp…ing for a new bank now.
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Fifth Third bank has been by far the worst banking experience I have ever had. I opened a checking account with them november of last year. At first they were great. I think I only had one overdraft fee due to them charging me to withdrawl money out of my savings. So I figured ok no biggie so I opened a checking account. WOW worst mistake of my life. Even worse then accidently burning down my h…ouse with a cigarette. I have had a total of $3,000 in overdraft fees. And they are clever about them too. See I had just switched jobs and wasn't enrolled in the direct deposit for a whole 2 weeks. I deposited my check every saturday and went to paying bills. What they would do is take all the large bills post them to my account first then the small ones. So for instance looking at an old statement I had a $200 balance. I needed to pay a $110 phone bill and an $89.00 insurance payment. I deposit my check for $610 on saturday. Withdrawl $20 here, $20 there, $10 somewhere else. THAT DAY!. Sunday is when my online auto withdrawls were taken. Sure enough they take the sunday payments to get rid of my balance. Then charge me with 3 overdraft fees. Not so bad? Well then they take it out of my savings. So I got in and ask the simple question "Why didn't you just take the required money out of my savings in the first place to cover the withdrawls?" They say because I don't have Overdraft protection. To me it's a load of BS. They can take money for my overdrafts from my savings but they can't just avoid them in the first place? Whatever. I have finally got all my other accounts set up and ready so I'll go in there tomorrow withdrawl all but one penny from my "TOTALLY FREE CHECKING" and let them spend money sending me statements every month.
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I have been with 53rd since 2005. I have had some minor issues with them, but nothing too major. One issue I did have with them is that they overcharged me for overdraft fees and would only refund them to me if I opened a savings account tied to my checking account for overdraft protection. I am now glad I did this but at the time I felt manipulated and controlled and I did not like that at …all. I let corporate know that as well and did receive an apology. I also was told that this was not company policy to force people to open up accounts. The manager that did this has since left the company.
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i have an autoloan though this bank and this is by far the worst experience ive ever had ... basicly the f me over every month with late fees when i send out the check a week in advanced i know it doesnt take 3 weeks for a check to get from NJ to oh damn liars! and then when you call up there all they are is rude to you