I thought the new administration was going to do something about these unethical banking practices. All the above statements are true. If an account holder finally untangles the banking rules pertaining to their account, 5/3 handily changes them so that the bank prospers off the unwitting customer. My son is barely in college; 5/3 pursued him to apply for a student credit card, and they have done nothing but rob him. He has paid hundreds in overdraft fees, and hundreds in credit card fees. I was once overdrawn 2 cents and they sent the check back, charged me almost 40 dollars, and had the audacity to imply the bank was not in the business of loaning money to checking account customers to cover their overdrafts. I am sure this bank is run by gangsters.

Actually one star is still too good of a review for this bank. I've absolutely had it with this bank constantly shifting things around so they can rob me blind on fees. When I went to them to open an account I was told "deposits always go in before debits." what a crock!!! Example....put in a cash deposit this weekend of $400.00. Went shopping almost 8 hours later. Checked the internet and money was there. Purchased what I needed and rechecked bank all weekend. Wake up this a.m. and check only to find I am now nearly $700.00 in the negative because the debits were posted before the deposit. I went in to speak to a personal banker and/or bank manager and was told I needed to relearn how to keep a checkbook and almost $200.00 more in fees were hitting my account over the next 24 hours. I left the bank with tears rolling down my face and had to sit in my car for over 10 minutes to try to get control. I have checks out there that are still going to post and I have two things that get directly deposited into that horrid bank. The banker didn't care that I had my deposit receipt or shopping receipts all showing time and to be told by this snot that I need to relearn how to keep a checkbook was such an insult (btw...I brought my checkbook with to show him MY book keeping, which he didn't even glance at). I'm still so hurt and angry I'm shaking. I just don't know what to do. I'm never going to be able to pay off these fees and I certainly don't want my direct deposits, which pay my rent, to get eaten alive by this bank! I don't know what to do at this point. Thank you for allowing me to vent with the rest of you and for listening. I don't understand why it's the little guy that they chose to steal from.

Horrible bank. Play shell games with deposits/checks. You can watch it online, they have no remorse, no guilt, no conscience. Deposited a check, tried to spend my own money and pay over 30.00 each for RED BOX $1 charges, $5 here and there on debit. because I spent over $100 that day. Seriously? Switched to automatic deposit. Didn't make a difference. Actually have more problems now, they know ahead what my moves are. It's all in my best interest though, these services they are providing me. We're talking millions a year for these "services". Ripped me off on online bill pay too. 8 weeks now, still hasn't shown at other end, but I was surely debited the amount instantly. Nobody responds when contested. They say they paid it, my MORTGAGE company says they didn't. I guess i'm supposed to just forget it? hire a lawyer? 5/3 is a terrible bank.

Fifth Third just changed their policies so if you are OD by less than $5.00 they don't charge you fees and you have 3 days to get it positive before they do charge the fees. You have to give them some credit for catching up with the times.

I used to work for them and I know how they run and take care of things. They don't care for the people who bank with them. They only care for the money which they bring into the bank. They take so bad care of the people who don't make much money and will bend over back wards for the big Guys!! Lets face it they only want to work with the people have largest deposit not the hard working. They even do it that for their mortgages the larger the amount of the mortgage loan the faster it gets done and the better care they get. They would be so slow for the lower income homes if that some one was trying to buy a home. They would make it so hard for them to get the loan. They didn't want to help them and waste their time on something small which wouldn't make them any monye. Oh, if you were not white and lets say you something different they would ask for so many extras things from you. It was very sad thing to watch how they work. They did it to all areas of their banking. They will say they care but they don't. Behind close doors it was a different story. Just lets say if it was big dollar amount of mortgage they will do anything to get the loan done and I am mean anything......... Maybe their poor service to the people who banks with them and what they have done in the past has put them in hot water now. I do hope a good bank will buy them out and bring local good and honest workers that care about people and not just seeing numbers $$$$$$ signs!

Horrible bank, horrible customer service. The wrost expirence i've ever had with a bank!

WORST BANK EVER.. In the last 30 days paid $600 in OD fees. The worst part is that they "detach" your debit card from your checking account when the account is overdrawn. But they don't automatically re-attach it when its back in the positve. They don't notify you that this has happened. You make your deposit as usual on pay day, and go to use your card on the weekend DECLINED. They claim it is for my SAFTEY. Liars! If they can automatically detached it from your account, they can automatically reattach it. They removed it when the account was over drawn one dollar! A******

worst bank ever!!!!!i am just a college student trying to get bye and make something out of the little that i have and fifth third is one bank i will enevr consider if i ever come back to this world again.They basically charge you for unknown stuff and charge you again for the charge that has already been put on your account.i was given a bad paycheck at work,they cleared the check for three days during which i thought everything was okay and i went ahead to pay my bills.they cleared the bills as paid for two days and later returned the checks as not having sufficient funds.I was charged $89 for that which i paid and brought my account back to positive only to realise that they had put through the same payment that they originally declined to pay.This brought my account to negative again and now am been asked to pay $245 in overdraft fees.If you value your money...NEVER EVER USE fifth bank.

worst bank ever. all they do is charge you for everything you. Then after they charge you, then they'll charge because they charged you! i overdrafted 3 dollars then ended up owing 300 dollars!!!! be smart, use a local credit union they dont charge for dumb stuff. 5/3 stands for "we'll take 5/3 of your money, then charge you for it."

I have my mortgage, equity line, 2 car loans, and 2 checking accounts with fifth third. I called today for a payoff on everything that I have there. I have found numerous times that 5/3 has posted payments incorrectly, charged fees that my other banks do not charge for, and I cant seem to get any of my accounts balanced the way that they are doing business. The try to rip you off, to make an extra buck and I am finished with this bank!!! What kind of bank cannot give an ammortizations schedule for your loans????? My additional payments that are made on my accounts have all been posted "incorrectly". They accidentally took out interest on my additional payments that I have been making.