I have been with 53rd since 2005. I have had some minor issues with them, but nothing too major. One issue I did have with them is that they overcharged me for overdraft fees and would only refund them to me if I opened a savings account tied to my checking account for overdraft protection. I am now glad I did this but at the time I felt manipulated and controlled and I did not like that at all. I let corporate know that as well and did receive an apology. I also was told that this was not company policy to force people to open up accounts. The manager that did this has since left the company.