I also received outrageous fees. If you accidentally overdraw then the overdraft fee will take effect BEFORE the 'held purchases' are processed. They also process same day transactions from biggest to smallest so that they can take advantage of you with every opportunity they find.

After several years of service and a clean account they refused to drop any of the 4 $33 fees which I was given for a VERY small accidental overdraft.

Not only that, I emailed a complaint about the rudeness of one of the employees and complained about these 'technicalities' that do not benefit the customer (in fact take advantage of the customer) and wanted to know what the company could do to better the experience for future customers and they sent a response that stated I could not receive a reimbursement of fees (I didn't ask for one, duh!) and that I was welcome to take advantage of their overdraft protection plan (Did you miss the part where I closed my account, oh and BTW why wasn't this offered when I was inside the bank?).

So long story short they will do what they can to get your dollar.

This is a good, solid bank. I am a public accountant and recommend clients to use this bank. Customer service is great and they efficiently handle any concerns that you may have.

I do not recommend this bank to anyone. I was charged outrageous overdraft fees for a pending transaction that didn't go through until days later. If you don't mind poor customer service and high fees, bank here!