Based in New York, HSBC Bank USA is a subsidiary of the United Kingdom's HSBC Holdings, one of the world's largest financial conglomerates. With more than 450 offices in the United States, HSBC's branch banking is concentrated in New York state. Serving over 4 million customers, HSBC USA offers personal and online banking (including a popular high-yield savings account) and lending as well as private banking. HSBC also offers commercial and investment banking for corporate customers. HSBC provides a wide range of products to suit the needs of all its customers.
2 Reviews This is a card that lets you choose how you want to use your rewards. It will earn 1% cash back on each purchase you make, 1% toward any vehicle or 3% towards a new GM car, truck, or SUV. This card…
2 Reviews HSBC's Premier Investor Money Market Savings Account offers a high interest rate for balances above $25,000. To qualify, you need at least $100,000 in combined personal deposit and investment balances.…
1 Review HSBC offers Roth individual retirement accounts, a tax-advantaged account that allows individuals to save $5,000 in 2008, so long as you meet certain requirements. Your account must be open for at least…
3 Reviews HSBC's Premium Money Market Plus Savings Account is a money market account offering a competitive interest rate on your balance. There is no minimum balance and no monthly fee if you have Relationship…
This rating is only for their customer service at 1-800-975-HSBC. It seems some of the CSR's are not knowledgeable and professional enough.
However, my experience tells that the CSR's at 1-888-404-4050 (HSBC Direct Customer Service) are generally more helpful in average.
An HSBC savings account has always been a great place to keep my extra money. The interest rate is consistently one of the highest out there and the ability to transfer money into it from multiple accounts makes it very easy to save. I highly recommend it to anyone looking for a safe and reliable place to keep their extra money.
I have HSBC online saving account and checking account for about 4 years. Extremely love the online saving account because it offers good rate. I was offered 3% on HSBC saving account when I can only get 2.25% for a 9 month at BOA. The only compliant I have is they do not have many retail store and ATM in California.
I have been with HSBC about 4 years, I also have other banks that I deal with as well. In comparison, HSBC's customer service through the few branchs in Rochester are very rude. The lines are long because they're slow. The time they clear my pay check takes up to 3 business days, which they doesn't even show online as a deposit until it clears. I have since switched to M&T.
A year and half ago I was looking for a bank to stash my Emergency cash into. After looking for a few weeks I found out about HSBC. Since I’ve been a customer I’ve been very satisfied with their service. I would recommend it to anyone looking for a back up savings account!
I consider this the best in the sector. I have an account with this bank and I dont have to really visit the branch. All I do is internet banking and use ATM service to do transactions and request services.
This is so convenient. I dont have to waste time waiting in queue for a long time.
The best that impresses me is that help I get from the staff of HSBC. They are too professional and deals our request with care and respect.
I dont remember if I had any issue with the bank in history.
I rate this bank the best in the world.
I am an HSBC Direct customer. I am very satisfied with their product and service thus far. While their online interface is not necessarily the best, it is efficient. I use the online savings account which currently pays about 3% apy, which is much higher than you'll find in most places with interest rates approaching 0%. I also like that there is no minimum balance. The bank to bank transfers are no-fee and conducted efficiently. I would recommend HSBC to anyone.
Overall a pretty good bank with a lot of locations in NYC. I find their customer service far better at the branch compared to the people I speak with on the phone. Also be aware that if you are an HSBC direct customer that you get very limited customer service assistance in a branch with this product. But again, I am quite comfortable recommending HSBC to a friend worry free.
