The people at Regions are not professional and I am taking my business elsewhere. I was overdrawn in my bank account. That was my fault I understand that. But what I do not understand is why they called my mother's phone and not my phone. To top that off when I called them they did not ask for any type of identification.

A few days later I transferred money into the account. When I called back to make sure the money transferred they told me that they could not give me that information over the phone. They even refused to identify me. I was forced to call 1800regions and wait about 30 minutes when the local branch could have given me that info over the phone.

It is funny how they were willing to tell me how much I was overdrawn without any type of identification but when I restore the money to my account all of a sudden they can't give out the information. I am leaving this bank but that is not the only reason. I could go on forever!!