I can understand everyone else's frustration with Regions, apparently "reasonable" hasn't had a problem yet but it's coming, trust me. I called Regions before I cancelled my Direct TV account after hearing that they would go into bank accounts and take money out to cover a cancellation Fee. It wasn't my fault that Direct TV was giving me poor service and therefore requiring me to cancel my account to get new service. I was assured by a customer service rep at Regions that Direct TV would not be able to take the money out of my account. Regions let them into my account with a debit card that was 10 years old. I couldn't have used that card to make a purchase but they let Direct TV use it and then after I called they wouldn't do anything about it. Oh and by the way, they call that customer service, whatever.