They are HORRIBLE! 75% of my payment goes to interest and the interest changes every month . They have made mistakes several times with allocating my interest and principal. I did auto debit on checking to get decrease in interest of .25% and I am not positive i actually got reduction. Today I called and it said that they are having unuaully high call volume and the wait was from 47 to 57 minute wait time and i could leave my number and they would call me when it was my turn I thought no way .I have time to wait and put it on speaker phone and laid the phone down. No lie within 2 minutes they answered my call.
Why would they lie about that and they hoped that i would hang up and wait for them to call me back, Also when I call them it sounds like i am talking to people from India and i can not understand them. I wish i had never gotten a loan with them. The way they calculate interest I am going to be paying for these loans for the rest of my LiFE!!!!!!!