There are a few things you should know about US Bank. First of all FREE Checking does not me free. They charge you analyze fee every other month. Mine has been as high as $38.00. Also there nationwide customer service cannot help you with everything you may need because some decisions are handled by your local branch manager, so if you have not been sweet talking her, you better watch out because she will be making decisions about your account.

This US Bank needs a new name like
WE Screw U with a slogan like " come bank with us and your money is safe with us and only us. Possesion is 9 tenths of the law.

How in the world is this bank getting good reviews here? Plain and simple this bank is run by a bunch of thieves. Very shady and mysterious overdraft fees and innacurate online banking. Stay away from this bank. Do a web search and you will find hundreds of complaints from people that got ripped off by US Bank. I hope someone is investigating their practices.

I've had a basic checking account with USBank for a few years now, and overall the experience has been good. Not great, but good. They tend to be attentive to customer concerns (especially once, when I disputed a charge to the check card), which is nice. The bank is a good one, but the account I have doesn't offer too many benefits, but what do you expect from a basic checking account? Just don't overdraft, like most banks they'll make you regret it (though overdraft protection is a nice feature of this bank).

I like US Bank, because they have quality service and tell you the details upfront. I have had some problems with overdraft charges and not being able to open an account until age 18, but overall they are a reliable company. They offer reward cards, let you pay bills online, and offer a wide range of services. They are a good, simple bank.

USBank sucks!!!!!
They charged me $75 for writing 5 to many checks. One of them was for $1.70.
They also charged me $15 for checks in the past, I thought it was a fee for sending money online to someone. Nope!!!
They charge $3.95 for a plastic Christmas gift charge.
If you do business with this garbage company, you had better read the fine
print in everything they send you.
They screw up and get bailed out by the FEDS!!!!! We pay for their stupidity!!!!!!

My mortgage was assigned to US Bank. I was notified of that after I made my December payment to Wachovia on 11/14. It is 12/26 and I'm still waiting for US Bank to fix my account. They have applied my payment, debited it, then put it in suspense and send me late notices and call me telling me my payments is late and then deny calling me.
They are holding $1300 of my money in suspense and have sent me 6 bills in the mail for my December payment already made in November. Each statement is different. I have over 20 letters each from different people stating differernt things and they still don't have it right. They talk to me on the phone like I'm trash and they are tolerating me. There is no customer service, no one knows what they're doing. This bank is a joke. I didn't choose it, I had no choice!!!

I signed up for a US bank Checking account/Debit card at a local grocery store location when they were running a promo to get $75 in groceries at that store for new account holders. I have never been sorry.

I never did request paper checks. I just use the debit card. US Bank has an awesome rewards program attached to its debit card. Most are with online retailers, but some are with B&M retail stores. I always check to see if the retailer has a connection with the US bank rewards program before I make a purchase. They have a 10% cash back at one retailer I use quite often.

The checking acount and debit card are free and I have earned back money from purchases that I would not have without the account.

I've been with US Bank for more than 20 years and am still happy with it. I like that I am able to manage my accounts online, pay bills, and receive my statements electronically. It has cut way down on my paper waste and I appreciate not waiting in line at the bank anymore. I have the Reserve Line attached to my checking account as well. I haven't needed to rely on it, but it's nice to know it is there.

I've been a US Bank customer since 2001. I was also an employee for 2.5 years. They took away the $5 for their five star service gurantee which was a big mistake. Overall, they have great checking accounts and great partnerships for credit cards. I personally have a WorldPerks Card for Northwest Airlines and I've obtained a bunch a miles from that. They hire great people, but I think they need to do better with the interest rates they give. Otherwise I am pretty happy with them. In regards to fraud situations, your credit and debit cards are protected by Visa's zero liability policy. SO if your card number is stolen you are not responsible for charges on your account. You need to just talk to the right people.