USAA

My husband and I love USAA. We use it for everything imaginable - banking, credit cards, mortgage, car loans, motorcycle loan, insurance on everything imaginable, and we'd probably order our prescription drugs through USAA if they offered it.

Normally I'd encourage people to not put all their eggs in one basket, but seeing as how USAA is tied to the military, I think it's a bit safer than mos…t.

Even if the rates aren't as good as other places (which I'm not sure of - they seem like good rates to us) the ability to tie everything in together and have one place to keep track of it all is well worth the extra percentage point.

Not only do they not tack on a bunch of extra fees, but they'll REFUND any ATM surcharges. That alone is enough to keep me there.

USAA customer service has always been very friendly and very helpful. I even went 2 states away to buy my car and they were able to help at 6pm on a Saturday with my loan and insurance.

I'm so glad my father was military (as was my husband) and I can use USAA. If it weren't for them I'd have probably gone crazy over banking options!
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USAA is AWESOME!! I feel so bad I can't get my parents involved they ristrict their acess to military members and their family but their products and customer services is above anything I have ever used!! If I have a problem I know with one phone call it will get taken care of! I use them for all financal needs and insurance.

They are good, but like Costco and Amway, you need to comparison shop every couple of years. The prices on some insurance are great, but not all.

Staff

I can't say enough about USAA. I am constantly urging everyone I know to join (if they can, given the military or military family requirement). Their customer service is rated as the best in any industry year after year -- with good cause. From the ridiculously friendly customer service over the phone to the transparent finances and communication from the company throughout the year. I try to …do everything I can through USAA and actually look forward to calling them. You get a great value to boot, I have found that their services are very competitively priced.
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