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This review is from Regular Checking from Bank of America

Susie Bishop
Newcomer
3 months ago
1.0

I used to work at Bank of America for 7 months...corporate just really isnt for me! But I learned all the ins and outs of bank fees and how to avoid them on the sly...yeah, so I thought! I had gone to the grocery store and coulve sworn I had enough in my account... guess I shouldve just swung by the ATM first., but I'd just gotten off work and wanted to just get home. Ended up overdrafting my account by like $40 at 6:30 that evening. I knew from working at that bank that if you put $80 in before it posts the next morning (usually before 9 am) the overdraft fee shouldn't post. I even asked the girl at the window who I had to shadow while working at the bank, and she even assured me that it shouldnt post, and if it did the bank manager would reverse the fee(s) for me. Each day another overdraft fee posted...$35 a pop!!! I'm so glad I can check my account online, because I was so nervous that it was going to post, and sure enough... 4 in total plus some crazy $20 maintenance fee for the FREE checking account. I went in to talk to her and she assured me that it WAS a bank error and all the overdraft fees, as well as the maintenance fee which I hadnt even brought up, would be reversed. She gave me a credit of $90... but now after 2 weeks of not being able to use my checking account (I'm not putting money back in til my balance is back in the positive where it should be!) I'm having to eat $70 for the 2 overdrafts she "can't reverse...its blocking that transaction with red flags"??? I don't care... I'll take all my money out of my savings, and then the next day go in and close BOTH accounts! This is ridiculous... I was told it was a bank error!

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