Bank of Hawaii has the worst custumer service ever! They are rude every single time I call them! I tried to make a payment over the phone and they won't take my money, but then they blow up my phone leaving me messages that they want me to pay over the phone. What the f%#k kind of bull Sh is that?

0 Stars!

BOH sucks! They will do anything they can to make sure you bounce checks. Even if it means doing account transfers on your behalf such that you don't have funds to pay for an obligation.

The bank doesn't really give a **** about its members. I have a mortgage with BOH. 9 months after I started my loan, I called my loan officer, she wouldn't call me back. NO ONE from BOH would call me back about refinancing my mortgage.

I guess a bank can approach their members from 2 different perspectives.

1) You can ignore and rape your members - get all the money you can.

2) You can work with your members to reduce loan obligations. Keep the loan, it may not pay quite as much, but it pays. Work with your members.

Credit Unions tend to do #2. Banks tend to do #1.

The only reason I could recommend BOH is for ATMs. They cover the islands well. Honestly though, that's all they have going for them. I will recommend that people should not use BOH unless they like getting raped.

I will never bank with BOH again. Ever!!