These guys are crooks. Chase is a crook. They charged me excessively when I entered my check info incorrectly on the internet. They failed to send me a email about this so I was also charged late fees. I recieved a card in the mail two weeks after this time to notify me that my one 0 ballance was now 65 dollars, because I had entered check info incorrectly while trying to pay me bill. Then after closing my account and paying off the bill. The company charged me a 1 dollar fee. This was a attempt for me to overlook this charge and for the 1 dollar fee to accumulate over years. Chase is not the company to do business with.