Today I contact chase on phone number 1-877-486-0592 about my checking account. I would like to say: this was the WORST customer service I have ever met. The bankers just simply transfer me twice to nowhere or automatic systems. This is so rude to customers and I never seen before from other banks like CITI and Bank of America.

The free checking is nice. A good amount of ATMs an branches to access it. The online account management is nice also. The only bad I can give it, is it should have provide interest.

I use Chase for their Free Checking with Direct Deposit online. The way that they have their checking website set up is easy. You can transfer money into any of your accounts, make payments, and handle most of your banking needs online; Very convienient. They have many options with their free checking also, including rewards.

I love free checking from chase especially because there is one chase branch on every road in my area. I had Bank of America before and they don't have as many branches as Chase. Also they were very poor in providing service on phone. Chase in much better on phone also. The checking account with direct deposit is the best for me because I need that for my salary deposit and then pay all my bill online for free. They will pay bill even if that company doesn't accept electronic payment. I also love Chase checking because I have many Chase Credit cards and its easy to see them together online and make payments.

Fantastic service, the company I worked for offered me Direct Deposit through chase and I accepted. I had been with LaSalle (BoA now) and was looking to switch anyways. The location of banks and atm's was a huge plus!

I have a Chase Access Checking Account and have been doing business with this company for 3 years now. While I admit that the $100 spending limit sucks (I'm being killed on bills right now), they really are a good bank. I admit that the fact that they have no interest rate really sucks but still they're good to work with from my perspective. Their customer service hotline is easy to use and their representatives are helpful and do their job very well. It just sucks there's not too many Chase ATMs around Grand Rapids. I'll definitely be happy to continue doing business with them. FYI: Their mobile alerts are really handy when you're not around a Chase ATM (and don't want to get charged) or a computer to access your bank statement online (online banking feature is another good thing with them).

I have had a chase checking account for about 8 months now. They have been great. They're extremely helpful when I go into the branch. I also love the online banking. Definitely recommend!

I opened my account with Bank One, which was then bought by Chase. I have never had any problems with my account or the employees. On the rare occasion that I did have a fee they were really good at working with me on it. I would recommend Chase.

I inherited Chase Free Checking from Bank One free checking. Have had the same account for almost 6 years. I've never encountered a problem with the account. Given the wealth of branches and ATMs (there are many in Walgreens throughout Chicago), I wouldn't hesitate to recommend this to anyone

My account was originally with First National Bank of Chicago, then BankOne, and now Chase. I have kept it all of these years because Chase has been really helpful to me when I have had problems, such as a lost ATM card, and the bank has always been friendly. I feel like chase cares about me as a customer so I have been loyal to them. This account is very simple and I have not had any problems, even when I have changed jobs and started a new direct deposit.