I have never been happier with a mortgage company and I have had experience with quite a few companies. I have been with Chase for over a year now and have never had any billing problems or errors. They are quick to send pertinent mortgage or escrow information and they are very timely in paying the property taxes. The best feature though Chase has is their online service. After being with mortgage companies that didn’t even have a website, Chase is a breath of fresh air. I can see all my mortgage information just by signing in and can pay my bill online.