Refinance Mortgage
from Chase

The rates are very competitive, the service was flawless nad the whole transaction went by smoothly. In these hard times it really helps to find a company that really cares and invests time on their clients needs.

In a troubled financial and health situation, I refinanced in 2006 & inititially told Chase that I wanted a fixed rate loan similar to my 6 percent fixed rate loan that I had at the time. I was told I qualified for a 7.9 percent fixed rate loan, but when it came time to close, I was surprised to read the additional print in the contract that my fixed rate would only remained fixed for three ye…ars, and after that my loan would become adjustable. When I expressed my disappointment about this, the Loan Officer, knowing I had already spent all the money I had on the initial qualification process (title company fees, home appraisal & closing fees), the officer said that I could go through the whole process again and would not be guaranteed to be approved the second time around since I barely qualified the first time around with my credit check. With no money left to start the process over, and with a dwindling credit score - feeling blocked between a rock and a hard place I settled with this agreement in giving up my initial fixed 6 percent loan, to the 7.9 percent fixed that would become adjustable in three years. The Chase Representative said that I could always refinance in three years. The addendum to that was that in the event that I shopped around to find a lending institution which could offer the permenant fixed rate that I was looking for, the terms of the new Chase contract included a pre-payment penalty clause that would again prevent me from securing a safe, secure agreement in the long run. In June of 2009, the end of my three years will arrive. We have a number of homes in my development that are now in foreclosure as all the other owners attempted to refinance their homes but to no avail. I have to tell you I am scared.
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I found the refinance mortgage from Chase a wonderful product offering in the sense that the options available with the product can help you provide a solution to wide variety of mortgage issues. And coming with the convenience of Chase and support of its staff.

We have refinanced three properties with Chase in Virginia Beach, VA and were very satisfied with the service and competitive rate offered. our loan officer actually recommended an option that we hadn't considered and it was by far the best loan for us!

I refinanced my mortgage with Chase Home Mortgage about 2 years ago. The process was very easy and they were great to work with. Their online banking tools are great and allows you to tie your mortgage and Chase checking accounts together so you can view all of your Chase products under the same login. The only downside is that their customer service isn't very good. I called last week to r…eview some items and was transferred to 4 different departments before getting disconnected. I would still recommend them based on the products and rates that they offer.
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My husband and I got an adjustable rate mortgage recently from Chase to pay for our new home. It really helps in the short term especially as Chase's rates were very agreeable. Later when we're more stable, we can afford to adjust our rate but for now this is all we can manage. Chase was very friendly and helpful, everything went through quickly and easily.