Citibank once made a substantial error when processing one of my deposits. I had to jump through a number of hoops to get it straightened out. Beyond that it has been a positive experience for me with Citibank.

Great offer from CitiBank. It has always been easy for me to maintain a balance of over 500 dollars. I wish the interest rate were a little bit higher, but i do not use the account for "life savings"

I have had this savings account ever since I moved to New York nearly 20 years ago. It's a simple account that I've come to use as a "couch money" fund for fun things. Always reliable, easy to find ATMs and not very much junk mail.