i am cancelling my card because 4 magazine subscriptions were sent to me and billed to my account without my wife's permission or my permission. I was treated rudely by the supervisor when i complained. it took me 12 minutes to call this cancellation # because of an automated cancellation number and I am still charged for issues that were sent. Hence I am cancelling my 26 year account and am thinking of cancelling any Citibank card as well because of my experience with them