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This review is from Checking Accounts from Colonial Bank

jobtunero
Newcomer
6 months ago
1.0

I had a Checking acct with them. by a mistake I paid more than a money that I have, I received a letter from them with this information (saturday). very soon (monday) I go to the bank to make a deposit to cover this negative balance. I made a cash deposit, I ask the teller about my account she tell me now your acct is Positive she write me in me deposit ticket the balance, at the night I go to the super market to buy some food, I paid with my check card,(monday at nigth), tuesday at noon I go to ATM machine to check my balance and this are negative again, I go to my PC (very late at the afternoon) to check my Acct, the cash deposit are in hold, why? I don't know, more than 24h from my cash deposit. I see I have 2 FEE more.($33 & $7)
wednesday. go to my bank to speak with representative about my Acct she tell me:
first when I make a cash deposit my money will be at my acct at once
$33 Fee: are because your Acct do not have available money
$7 fee: because the monday my Acct had a negative balance.

I tried to explain my own opinion but she and another girls (from the Bank) tell me my money are not available & I know that, she bring me lot a paper with all of this information.
what about CASH deposit? at this time the bank are working at next day, but I was check my acct in internet (the next day of deposit) and this money are not available.
any way I had paid $40 becaouse the rule are the rule.

to any one: first to open a acct to this bank please check other local bank maybe you can find better option

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