The company I work for has stock options so they opened my account at E-trade. I never had any problems, but then the company I work for was bought and all my stocks were cashed out. I decided to take the money out of E-Trade. They did not make this easy and customer service was not very friendly. I did eventually have the money electronically transferred out, but they kept the change. Not that it was that much, but I find this practice of only transferring out whole dollar amounts suspect. I don't know how many people close their accounts each day, but I don't like the fact that they kept $0.88 of my money and everyone else's who closed their accounts.