My Father has had nothing but trouble with this bank. Initially they approved the loan, then he got a letter three weeks later, saying they wouldn't finance it.
He went back to the dealer and was told it was a done deal. 3 months later he received a payment book, with 3 months late fees. He went to the branch to figure it out they restarted the loan and now it has been screwed up since. Last week they repossessed the car. After paying all sorts of fees, being directed to Elgin then redirected to Oaklawn, spending 5 hours in the repo lot and being told they have lost the car, we went home and we received a statement showing all payments have been made and now we have a credit balance and no car and no idea when they might find it.

This bank and its attitude are the reason our economy is in the state it is in. They are rude, unprofessional, and think they hold all the cards.They have no consideration for the clients and have forgotten that we are the reason they make a profit. If I treated any client like they have treated my father, I would be able to show my face in my industry. I plan to help my father sue them for this. He is 80 years old and the type of behavior Fifth Third exhibited is uncalled for. The employees wont even tell you their last names to keep you from speaking to anyone further up the chain of command with any brains or authority to help rectify a problem.
I would recommend that if you are considering an auto loan form these people, go see Tony the loanshark on the corner, Chances are he will be more reasonable to deal with.