I have had several ford motor credit loans over the last few years without incident. I purchased a new SUV last June and was told that I could pay off the amount without penalty. My bank offered a better interrest rate so I financed through my bank. My bank sent a cashier's check for the payoff amount four weeks ago. Whoever received the check did not endorse the check and said there was insufficient funds on a cashier's check! They will not credit my account and I have been receiving late payment phone calls and notices in the mail.
I have an ecxellent credit rating and because of Ford Credit's mistake they are harrassing for late payment.
I cannot seem to get the same person twice to work on this case. I have ask for a check detail and have not been granted one. I have had it with FORD. I have owned Ford trucks and SUV for years but I am thinking of trading for something else.