Good is only a comparison rating compared to all the real crooks out there in the insurance industry. Like Chris Rock said ( If you have insurance, do really feel insured?! They really should call it "In case S$#@! happens") Even on the military side of the insurance, I call to report a hit and run. I reported it. But, they put in on an old policy so number, so they told me I was not covered at first. Likely mistake. Now, I haven't heard from my adjuster in a few days. Maybe he is watching the stimulus vote.

Key is, nobody will tell your rate will go up. And it is a business. They are not USAA, but they sure are better than the progressive -- hands -- on the state farm (If you don't get it.. send me a check)

The only thing I don't like about all services, is it really the right time after an accident to ask for a 5 on a scale of 1-5 on your customer service, if can't get my car fixed right away?

Well, Warren Buffet... I salute you..