I opened up a free checking account almost a year ago with Huntington Bank. I forgot to write down a payment of $20 which put my account under $5. I had three small purchases on my debit card which amounted to less the $20 and got a $37.50 overdraft fee for each one (that's $111.50 in fees and my account was only over $5) I asked them it there was anything they could do about it and they were unhelpful and told me not to spend money I didn't have in my account. ( No kidding. Don't insult my intelligence. I don't want to pay overdraft fees) I told them it was an accident that I forgot to write down a payment. I told them that my husband started a new job and would be able to pay the fees until 2 weeks from then. Well after 5 days you get charged $35 for "overdraft extension" then $7 a day. So for going under $5 I got over $200 in fees. Outrages fees, charge $.25 every time you use you PIN number to make a purchase, charge $2 just for checking your balance at a non-Huntington ATM, Unhelpful and rude. Definitely NOT a customer service driven bank. ONLY AFTER THE ALMIGHTY DOLLAR.I am going to write BBB and my congressman to see about setting fee limits for banks. The do for cash advance companies.

I've had a free checking account with them for years, never any problems originating from their end. On one occasion a family member got out of control with a debit card, and the bank worked with me to clean up the mess. Very customer friendly.

Huntington is very customer friendly. I have an account with them and they always stay in touch with me and help keep my account on track. This is the best bank I have ever had an account with.