As with review #1, personnel never answer phone and don't return calls. Quick to respond to wind damage, no raise in rate....6 months later theft from shed of $2200.00 generator and they were the most rude people to deal with...looking to go back to state farm, they're worth the extra $$ in my opinion. You get what you pay for and it shows with Metlife!!

I have Metlife homeowners... I had a frozen water pipe that caused a small flood in my home....they were fast to send a company to clean up the water... but after that... I was left high and dry.. They give a name and number of claim asst, but good luck ever reaching them on the phone... I called
for days... climbing over boxes a furniture...only to keep getting a voicemail... and no one calls you back.... When i finally reached this person, she was rude, uncaring.... I am now shopping for a new company....

I had my neighbors tree fall on my house, my neighbor is a metlife customer as well. she had a lower deductable than me so i got hit with the deductable and an increase in my yearly premiums by half of my original yearly payment. Metlife said because in there investigation they decided because I never put in writing to her that the tree was of danger and the fact that it is only a discussion that happened between us. unfortunately Metlife will loose all of my business, my home, my 2 cars and my 36 foot trailer. Unbelieveablly bad business decision in this economic environment.

was a little complicated to get the metlife policy. it pays for most damages but not all.