Whenever I make extra payment to my mortgage, Regions Bank messed it up for me! By whenever, I mean every time. They would apply my extra payment, which is to pay the principle only, to the next month's mortgage payment.
applied the principle-only payment to the next months' regular mortgage payment (most usual) and posted the principle payment (received and cashed same day as regular payment) as if paid following the next months' regular payment. I just feel like they should be the ones keeping track of this, instead of having me call everytime to correct their mistake.