I will never get another student loan through this company again. The find every way to milk every cent they can out of you. The interest rate seemed fair at the time (8%), but once I started paying on it, I found the real cost. I was making extra payments just to see my balance go up every month. Turns out my extra principle payments were going to interest - I wasn't allowed to pay extra principle until AFTER I had paid back something like $5,000 in interest.
I ran off and got a low interest credit card to pay it off.
Their model is a sham, no wonder they are bleeding to death