I would not recommend Sallie Mae as a lender to any student!!!! I had to get a alternative loan to complete my bachelor's through Sallie Mae. Now that I'm in grad school they informed me that I have to start repayment of the alternative loans immediately. I was first told by one of their customer service reps that I could defer the repayment until I graduate in 2012. There are too many people telling a person different things. They will contact you repeatedly during the day, approximately five times. Each time, you're told a different story from the last.