While the interest rate for my auto loan was pretty competitive, I am not extremely satisfied with Sovereign Bank.

I tend to manage my money online, and Sovereign Bank's online experience is terrible to say the least. One concession is their customer service, which I think is decent.

One example of how greedy Sovereign Bank is: I needed a complete transaction history from them, which was less than a year old (and has 1 or 2 transactions per month), and I was told that it will cost me $35 for them to mail me the statement. Bank of America was willing to send me statements from 5 years ago (and these were checking account statements, with over 40 transactions per month) for free.