Suntrust has been a pretty good bank to have a checking account with. I recently opened up the online bill pay and account monitoring, and that is very convenient. I have a few problems though. For example, replacement checks are fairly expensive if you get them through Suntrust. Also, it seems like every month I get a random charge on my account "service fee" of 9$ or so. Also, I think Suntrust tells some of their tellers to try to upsell products, which is annoying if you're in a hurry.