I have had a very bad experience with this company and it has taken about a month and a half. I am still waiting on funds to complete a room that was damaged by a water leak. I can't explain why it is taking so long in that they are getting their money on time from me the customer. It is not like the claim is a lot. Plumbing was not covered or the labor for the plumber. THEY SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!