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This review is from Car Insurance from Wawanesa Insurance

lvesse
Newcomer
lvesse said
9 months ago
1.0

My experience with Wananesa is so abhorrent that I felt compelled to write my first review about a company. Sure, their quotes seem really enticing at first, but it's an all too familiar "bait and switch" scheme which I am unfortunate enough to find out the hard way. After submitting my application by mail with an enclosed check, a representative called me back and told me the adjusted quote was increased by nearly $200 on top of the changes in premium that I have selected and taken into account. I asked if he could review my application and justify the increase in price or offer me a lower quote, and he told me "this is not a negotiation, our rate is fixed." I was shocked by the level of professionalism and customer service, he was not only rude but borderline obnoxious! So I told him immediately to cancel my application. To add insult to injury, when I checked my bank account, wawanesa have already cashed my application check! I am not sure if this is part of their "application process" but taking your money first then informing you of a change in your premium just doesn't sit right by me. So now, I'm more than a grand short in cash, and have to wait for a refund check from wawanesa or my next paycheck before I can renew my insurance with my current provider. For those of you who've had good experiences with wawanesa, lucky you. But for those of you who are considering wawanesa as a cheaper alternative, I'd stay away from this company and stay with the bigger trusted companies.

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