Worse customer service, i made a payment towards my policy twice with a 1 min interval caus i realized that the 1st pamyment was made by the wrong bank a/c that i dont use any more. after make 2nd payment i left a voice mail sayin that pls do not process the 1st payment caus i dont use that a/c any more and also called them twice next day and the following week.... the payment was still in process and the rep who helped me assured that if the charged r not yet posted u dont have to worry... but the 3rd weeek i say the extra fee charged.. i called them and the rep was completelly useless... was transfer to a/c'ing dept. then the manager but non of them helped me.
They said and i Quote "OUT SYSTEM IS SET IN A WAY WHERE BY ONCE U MAKE A PAYMENT OVER THE NET V HAVE NO CONTROL OVER IT AND V CANT STOP OR CANCLE THE PAYMENT" i was quite pissed if they would have told me this earlier when i was calling them i would have been just disappointed not mad at them...
I advice if u not to go with this company caus their is no way they actually give you customer service.