I've had basic checking with Well Fargo for over 20 yrs, opened the account for direct deposit of my Air Force pay. My mortgage and auto payments were deducted monthly with no problems. When I've had occasion to call customer service they've been professional and resolved my issue or given me the proper action required to resolve it.
The online banking site is easy to use, allows for the tracking of spending. Also included with this account is a VISA check card, at no charge.