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Curtis Arnold
FiLife Contributor

5 Reasons Credit Cards Offer More Consumer Protection than Debit Cards


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Debit cards make it convenient to access cash and are becoming increasingly popular, but they still don't offer the same benefits as most credit card accounts. In fact, I can think of five areas where credit cards offer distinct advantages over debit cards, especially when it comes to credit card fraud and theft:

1. Credit Cards Enhance Dispute Protection

Talk to any merchant and they'll tell you that nothing rattles them like a chargeback notice from their clearing bank. If you call to dispute a charge on your account, merchants get a fax or e-mail notifying them of your concern and urging them to make things right. Unless the merchant can prove that they are not liable, your charge gets reversed. However, that reversal takes longer to impact your wallet if you use debit cards, since that cash has already been withdrawn from your bank account. Disputed credit card charges typically get suspended very quickly, so you're not paying out of pocket at any point during the dispute process.

2. Credit Card Protection From Fraudulent Charges

It doesn't take long for cards from a lost or stolen wallet to wind up getting used at the mall or being sold through the "internet black market." While banks often provide some level of account protection against debit card theft, fraudulent debit card charges hit your bank account immediately and can take days or weeks to fix. While you may be liable under Federal Trade Commission rules for up to $500 of fraudulent debit card charges, the same rules cap your liability for stolen credit card charges to just $50.

3. Credit Card Issuers Extend Manufacturers' Warranties

Many credit card issuers partner with retailers and with manufacturers to extend warranty periods on popular items like electronics and housewares. Some cards facilitate replacements at retail customer service counters, while others cover the costs of repairs at authorized facilities. Either way, credit cards can turn unexpected frustration into consumer delight. Warranties are extended up to a year in many cases (beyond the manufacturer's original warranty).

4. Extra Purchase Protection Benefits Cardholders

When some punk stole some new lawn equipment from our back yard, I didn't have to fret too long. I simply called the customer service number on the back of the credit card I used to make my purchase. Within a few weeks, I got a check in the mail for the full purchase price of the equipment. Many credit card issuers add value by insuring recent purchases against theft or damage for up to 30 days -- consult your card company to learn more. Had I bought the same equipment with cash, I would have been "up the creek without a paddle."

5. Credit Cards Protect Bank Accounts From Overdrafts and Fees

I call this "avoiding the hassle factor." When you lose a debit card, your checking account becomes vulnerable to much more than theft. If you don't immediately notice money missing from your checking account, stolen funds can cause your legitimate checks and bill payments to bounce. Many banks can ding your checking account up to 10 times each business day for overdrafts, even when they're not your fault. In addition, vendors like utility companies and retail stores may charge their own non-sufficient funds fees, causing your bank balance to spiral further downward. Using credit cards consistently insulates you from this kind of collateral damage.

Remember that, with the right discipline, enjoying the added value of carrying credit cards doesn't have to result in extra
credit card debt. Carry just one or two credit cards so you can limit your risk and enjoy more reward privileges. By paying down your purchases in full every month, you can get all of the benefits of responsible card usage without any of the downside. I love making my cards work for me instead of being enslaved to my credit card companies like so many other consumers. I hope you join me in my crusade and would welcome your thoughts on this topic!

More Resources:

Curtis Arnold, a nationally recognized consumer educator and advocate, is the founder of CardRatings.com and has been educating consumers about credit cards since 1998. He is regularly interviewed and quoted by respected members of the national press regarding consumer credit issues. He is the author of How You Can Profit from Credit Cards: Using Credit to Improve Your Financial Life and Bottom Line (FT Press, 2008) and is the co-author of The Complete Idiot's Guide to Person-to-Person Lending (Alpha, 2009).

 


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