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Eleanor Blayney
FiLife Contributor

Are You "Into" Your Financial Planner?


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After a great first date comes the agony: “Do I call first, or wait? What about tomorrow? Next week? Next month?”

Just like any budding relationship, the follow-up steps from a successful first meeting with a financial planner are not set in stone. So, if you’ve taken the plunge and found your money match, now you need to consider "The Rules" of the relationship.

  • In the beginning, the interaction between you and your planner should be intense. Your planner will want to know everything about you, what you have, what you’ve done, what you would like to do – with your money and your life, of course. You may need several meetings for this heady process of disclosure and discovery to play out. You should be even more honest with your planner than you might be with a romantic partner: go ahead and tell your planner about every one of your former advisory relationships and your past financial indiscretions. Your planner will love you for being open. 
  • A good relationship will inevitably settle down into something more predictable. If your planner is helping you with portfolio management, a quarterly meeting is the norm. Anything less than annually just will not keep the relationship alive. Be sure to tell your planner what frequency is most comfortable for you. 
  • Money can often get in the way of relationships this one even more so. If you are paying for the planner’s time, either hourly or on retainer, you may be reluctant to meet very often. On the other hand, if you are paying a fixed fee or an assets-under-management fee, you might be motivated to ask for a lot of time. Keep your focus on the value you are getting from the relationship and not the dollars spent per minute of interaction. If everything is going well, and there is no need to meet, you’re both better for it. After all, this relationship is all about security, both personal and financial.
  • Sometimes you just "have to talk." A change in your circumstances – a job loss, an offer on a house, or even when you are thinking of seeing someone else. Be sure to talk over these changes in fortune or heart with your planner. The relationship will improve from these necessary conversations or will at least end on a positive note.

As for who calls whom? As we all know, there are ridiculous excuses we women make for men not calling back: his grandmother died, he had to go to Pittsburgh, he’s on dial-up. When it comes to your financial planner, it is a whole lot easier. There are NO excuses for not calling or communicating with you periodically. Market’s down 500 points?  There has been a major tax law change? The office has moved and has changed its phone number? It is okay, ladies (and gents) in this case to keep your cell phone right at your side. A good planner will definitely be calling you.

More Resources:

Eleanor K. H. Blayney, CFP® is Consumer Advocate for CFP Board and the founder of Direction$, a financial advisory service designed to speak to women in and on their own terms.


Category: Financial Planning

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Walt Mozdzer, CFP®Napfa_small
Expert Partner
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I agree with everything you said, Eleanor. My personal belief is that a good planner-client relationship is built on solid footings of trust and understanding, beginning with a "discovery" phase--understanding "what drives you".

The last 12 months, which have been difficult for both planners and clients, has shown that there is quite a bit of value in conversation. Clients were reminded that the world was not ending as we know it, and planners were reminded that portfolio values represented livelihoods and life savings, not just asset pools they were managing.

In the end, communication was absolutely vital to surviving the Bear Market of 2008/09. In the end, the foundation for receiving valuable advice should be laid out in the initial scope of engagement and then blossom from there.

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