After a great first date comes the agony: “Do I call first, or wait? What about tomorrow? Next week? Next month?”
Just like any budding relationship, the follow-up steps from a successful first meeting with a financial planner are not set in stone. So, if you’ve taken the plunge and found your money match, now you need to consider "The Rules" of the relationship.
As for who calls whom? As we all know, there are ridiculous excuses we women make for men not calling back: his grandmother died, he had to go to Pittsburgh, he’s on dial-up. When it comes to your financial planner, it is a whole lot easier. There are NO excuses for not calling or communicating with you periodically. Market’s down 500 points? There has been a major tax law change? The office has moved and has changed its phone number? It is okay, ladies (and gents) in this case to keep your cell phone right at your side. A good planner will definitely be calling you.
Eleanor K. H. Blayney, CFP® is Consumer Advocate for CFP Board and the founder of Direction$, a financial advisory service designed to speak to women in and on their own terms.
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| Type | Today | Week Ago |
|---|---|---|
| 15 Year Fixed | 4.62% ![]() |
4.67% |
| 30 Year Fixed | 5.15% | 5.15% |
| 1 Year ARM | 3.48% ![]() |
3.51% |
| 5/1 Year ARM | 3.62% ![]() |
3.68% |
| Type | Today | Week Ago |
|---|---|---|
| Line of Credit | 4.89% ![]() |
4.88% |
| 10 Year Loan | 7.47% | 7.47% |
| 15 Year Loan | 7.61% ![]() |
7.60% |
| Type | Today | Week Ago |
|---|---|---|
| Interest Checking | 0.28% | 0.28% |
| Money Market/Savings | 0.38% | 0.38% |
| 12 Month CD | 1.13% ![]() |
1.15% |
| 60 Month IRA CD | 2.40% ![]() |
2.41% |
| Type | Today | Week Ago |
|---|---|---|
| Cash Back Cards | 12.66% ![]() |
12.68% |
| No Annual Fee Cards | 12.08% ![]() |
11.97% |
| Reward Cards | 12.75% ![]() |
12.61% |
| Small Business Cards | 11.01% ![]() |
10.94% |
| Student Cards | 13.77% ![]() |
13.49% |
| Platinum Cards | 12.26% ![]() |
12.11% |
Comments
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I agree with everything you said, Eleanor. My personal belief is that a good planner-client relationship is built on solid footings of trust and understanding, beginning with a "discovery" phase--understanding "what drives you".
The last 12 months, which have been difficult for both planners and clients, has shown that there is quite a bit of value in conversation. Clients were reminded that the world was not ending as we know it, and planners were reminded that portfolio values represented livelihoods and life savings, not just asset pools they were managing.
In the end, communication was absolutely vital to surviving the Bear Market of 2008/09. In the end, the foundation for receiving valuable advice should be laid out in the initial scope of engagement and then blossom from there.
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