How to Check an American Express Gift Card Balance

How to Check an American Express Gift Card Balance


    Ever thought of using your American Express Gift Card, the one you got from the previous holidays, or an actual present during your birthday? Well, you’d have to be aware of your balance before actually using it for a purchase. 

    Before anything else, gift cards are prepaid payment cards that can be used as gifts or a reward that can be purchased in various amounts. It is apparently offered in various formats, ranging from classic gift cards to cards for special occasions.

    How many types of American Express Gift Card?

    There are two kinds of these cards, the ordinary American Express Gift Cards and the American Express Business Gift Cards. Both are great options as presents. 

    However, Business Gift Cards are a great way to incentivize members or employees. This includes promotion,  customer referrals, customer satisfaction, retirement gifts, or employee reward programs.

    In addition to purchasing the cards online from American Express directly, you can also find a variety of local retailers and financial institutions that offer them. Both electronic and traditional versions are available. 

    An American Express Gift Card comes typically in the $5 to $1000 range. So whether you are thinking of giving these goods to your relatives, friends or your colleagues, you can choose at least between the given amount.

    3 Ways to Check Your American Express Gift Card Balance

    While you make time to think of what to get from your gift card, consider checking your balance first.

    Try checking your balance online. 

    From the American Express gift cards website, you can easily click on the ‘Check Balance’ option. There, you will be required to enter the 15-digit gift card number and its security code. 

    It is located on the front of the card or by calling Amex Customer Service at the number retrievable on the back of the card (or try 1-888-846-4308). Moreover, from the website, you will also see a list of all the transactions made with the card.

    Over the phone

    To have your balance checked over the phone, try calling the American Express customer service at 1-877-297-4438. You can also call the number found on the back of the gift card. By then, follow the voice prompts and enter the card’s number.

    Visit an Express store

    If you’re up to go out, you can still consider visiting any Express store location and ask the staff to check the balance for you.

    Note: Whenever checking an Express gift card balance, the most important thing to learn is the sets of numbers you need. You must have a 19-digit gift card number as well as a 4-digit PIN to check your Express gift card balance.

    Where to Use American Express Gift Card?

    Like using a credit card, an American Express gift card is something you can use whenever you shop online, pay at restaurants, and buy stuff from department or grocery stores. You can use your card straight out of the box and won’t need to add funds before using it.

    Struggling with how to use your American Express Gift Card for your online purchase? You need not to worry as it is similar to using credit or debit cards. 

    • Visit the merchant’s website or store and then add your desired item to your shopping cart.
    • You will be asked to check out with a credit card payment option.
    • Choose your card as an AMEX gift card or simply an American Express credit card.
    • Enter your 15 digits card number as well as the expiration date of the gift card.
    • You will then be asked to enter the 4 digit AMEX card security code.
    • Click on the payment buttons and make a payment.
    • If you would have a balance on your card then your transaction would be successful and you can shop as much as you have in your card. 

    Where to get American Express Gift Cards?

    It’s a fact that American Express Gift Cards are everywhere. Thus, it isn’t much of a hassle if you want to have one. If you are looking for the widest selection of both traditional and electronic gift cards, purchase them from the American Express website. The cards are available in amounts ranging from at least $25 to $3,000.

    These cards are also offered in most supermarkets, department stores at malls, even gas stations, convenience stores, and drugstores. These establishments would normally sell the classic and special occasions cards, ranging from at least $25 to $500. To ensure it’s available to a shop near you, you can easily check online as well.

    In addition to the classic ones, people can have their gift cards customized with designs for special occasions. This can also be done with the business card versions for personal messages or logos and icons. 

    On the other hand, here’s a list of major businesses that offer American Express gift cards:

    Grocery Stores

    • Albertsons
    • Kroger
    • Publix
    • Ralphs
    • Safeway
    • Tom Thumb
    • Winn Dixie
    • Vons

    Department & Specialty Stores

    • Barnes & Noble
    • Dollar General
    • Staples
    • Target
    • Walmart

    Gas Stations

    •  Circle K
    •  RaceTrac
    •  Speedway
    •  Wawa


    Drug Stores

    • CVS Pharmacy
    • Duane Reade
    • Rite Aid
    • Walgreens

    Malls offering American Express Gift Cards

    Big and well-known mail chains, including PREIT and Simon Malls, sell their own versions of the gift cards that you can use both in the mall’s stores and anywhere else that an American Express card is accepted.

    Financial Institutions

    Some regional and national banks, including the First Midwest Bank, offer American Express gift cards. While some cards may not be available at every location in certain areas, it’s ideal to contact your local branch to inquire about the availability. Rest assured, small local banks may have them as well. 

    Thus, the American Express Gift Card’s convenience is proven- for both the giver and the receiver. This kind of present would also be the safest decision to make, especially if one does not have any specific item to get in mind. This way, people who would receive a card as a gift or reward have the liberty to get what they want or need!